Aya Service FAQ for Dum Dum Families
Straightforward answers about shifts, duties, elder care, child care, patient attendants and the difference between non-clinical support and nursing care.
Do you provide 24-hour aya service in Dum Dum?
You can enquire for 24-hour or extended-shift aya support. Availability depends on the locality, duties, timing and the type of care required.
What duties can an aya usually help with?
Depending on the agreed role, support may include personal hygiene, dressing, feeding, companionship, supervision, mobility assistance and routine care-related household help.
Is an aya the same as a nurse?
No. Aya or attendant support is generally non-clinical. Clinical procedures such as injections, wound care or other medical tasks require appropriately qualified personnel.
Can I request an aya for an elderly parent?
Yes. Explain the person’s mobility, personal-care needs, supervision requirements, daily routine and preferred shift when enquiring.
Can I request child care at home?
Yes. Share the child’s age, timing, feeding and hygiene routine, supervision needs and any safety instructions that the family wants followed.
Do you provide patient care after hospital discharge?
You can enquire for non-clinical patient attendant support. If the discharge plan includes clinical procedures, state that clearly so the requirement is not confused with ordinary attendant care.
Which areas do you serve?
The website focuses on Dum Dum and nearby localities such as Nagerbazar, Dum Dum Cantonment, Jessore Road, Motijheel, South Dum Dum, North Dum Dum, Lake Town, Bangur, Baguiati, Birati and Sinthee, subject to availability.
Can I book only a day or night shift?
You can submit day, night or longer-shift requirements. Final availability depends on the care duties and locality.
What information should I provide when enquiring?
Provide the person’s age, care needs, mobility level, preferred shift, locality, expected duties and whether any clinical tasks are involved.
What should I do in a medical emergency?
Aya and attendant support is not an emergency medical service. Contact a doctor, ambulance or appropriate emergency service for urgent medical situations.
Still have a specific care question?
Send the actual requirement and locality through the enquiry form.